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{"id":15199,"date":"2021-01-27T11:31:09","date_gmt":"2021-01-27T10:31:09","guid":{"rendered":"https:\/\/www.qualityfry.com\/?page_id=15199"},"modified":"2022-03-04T12:17:49","modified_gmt":"2022-03-04T11:17:49","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.qualityfry.com\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; css=&#8221;.vc_custom_1635418721317{padding-top: 120px !important;padding-bottom: 250px !important;background-image: url(https:\/\/www.qualityfry.com\/wp-content\/uploads\/2021\/10\/iQ1000-FAQ-okok.png?id=24810) !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221;][vc_column][vc_column_text css=&#8221;.vc_custom_1614177759524{padding-left: 150px !important;}&#8221; el_class=&#8221;text-color-blanco&#8221;]<\/p>\n<h1 style=\"text-align: center;\">FAQ\u00b4S<\/h1>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content&#8221;][vc_column][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1612169254210{margin-top: 40px !important;margin-bottom: 40px !important;}&#8221;][vc_column][vc_column_text][\/vc_column_text][vc_tta_accordion shape=&#8221;square&#8221; color=&#8221;white&#8221; c_position=&#8221;right&#8221; active_section=&#8221;111&#8243; no_fill=&#8221;true&#8221; collapsible_all=&#8221;true&#8221; el_class=&#8221;qf-acordeon&#8221;][vc_tta_section i_position=&#8221;right&#8221; add_icon=&#8221;true&#8221; title=&#8221;What oil can I use for frying?&#8221; tab_id=&#8221;1606203479938-53f45644-6b13331c-b657&#8243;][vc_column_text]For optimal performance of your QualityFry fryer, we recommend the use of High Oleic sunflower oil with defoamer.<br \/>\nNOTE: Seed oils are not indicated for use.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How can I contact Technical Support?&#8221; tab_id=&#8221;1606722425556-a00a90b3-de97&#8243;][vc_column_text]Click <a href=\"https:\/\/www.qualityfry.com\/en\/contact\/\" target=\"_blank\" rel=\"noopener\">here<\/a> to contact our Technical Support Service or send an email with your enquiry to <a href=\"mailto:sat@qualityfry.com\">sat@qualityfry.com<\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Are the removable parts of my machine dishwasher safe?&#8221; tab_id=&#8221;1606722461186-c3100570-e184&#8243;][vc_column_text]QualityFry ventless deep fryers parts are dishwasher safe, except for the heater group (resistance) and the carousel tray, which must be washed by hand.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;I have contacted you and you have asked for the serial number. Where can I find it?&#8221; tab_id=&#8221;1606722498029-18949c77-c3bd&#8221;][vc_column_text]You can find the serial number of your machine on the nameplate at the bottom of the left side of the machine.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Is a three-phase installation necessary for QualityFry machines?&#8221; tab_id=&#8221;1635419176164-2e29d390-8b1e&#8221;][vc_column_text]Most QualityFry fryers work with single phase outlets except the iQ 1000 (high capacity) model which requires a three phase connection.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How often should I change the oil in the QualityFry professional ventless deep fryer?&#8221; tab_id=&#8221;1635419352487-fd5021c2-996c&#8221;][vc_column_text]From QualityFry we recommend changing the oil at least once a week. However, this will depend on the number of rations, the type of product used and the amount of waste generated.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Why does QualityFry catering equipment do not emit fumes or odors and do not mix flavors?&#8221; tab_id=&#8221;1635419559511-5a705ab8-c300&#8243;][vc_column_text]QualityFry&#8217;s unique and exclusive <a href=\"https:\/\/www.qualityfry.com\/en\/company\/ecofry\/\" target=\"_blank\" rel=\"noopener\">EcoFry technology<\/a> based on an innovative filter system completely eliminates fumes, radically minimizes frying odors and allows different foods to be fried in the same oil without mixing their flavors.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;All about QualityFry&#8217;s intelligent automatic ventless deep fryers&#8221; tab_id=&#8221;1607592346753-5a93d54d-bd24&#8243;][vc_column_text]<a href=\"https:\/\/www.qualityfry.com\/en\/products\/\" target=\"_blank\" rel=\"noopener\">Click here\u00a0<\/a>and discover all our professional equipment.<\/p>\n<p>For prices and conditions, please fill in this <a href=\"https:\/\/www.qualityfry.com\/en\/contact\/\" target=\"_blank\" rel=\"noopener\">form<\/a> or call +34 913 75 95 67 and one of our specialists will inform you about the solutions that best suit your needs.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can I try the product before I buy it?&#8221; tab_id=&#8221;1606722383388-f5c7589a-04fd&#8221;][vc_column_text]Our team will be happy to give you a demo or even a test run when they contact you. We want to make sure that the decision you make is the correct one and that it suits your needs. You can request information or a demonstration without obligation by clicking <a href=\"https:\/\/www.qualityfry.com\/en\/request-a-demonstration\/\" target=\"_blank\" rel=\"noopener\">here<\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What are the advantages of QualityFry&#8217;s ventless deep fryers?&#8221; tab_id=&#8221;1635420119035-a3af485b-9ac6&#8243;][vc_column_text]At QualityFry we believe in an efficient professional kitchen through innovation. For this reason, our designs have made us pioneers with projects for energy saving and operator safety through the <a href=\"https:\/\/www.qualityfry.com\/en\/company\/ecofry\/\" target=\"_blank\" rel=\"noopener\">Built In smoke extraction system<\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What is EcoFry technology and how does it work?&#8221; tab_id=&#8221;1635420121695-dc704fda-fc28&#8243;][vc_column_text]The frying machines designed by QualityFry have <a href=\"https:\/\/www.qualityfry.com\/en\/company\/ecofry\/\" target=\"_blank\" rel=\"noopener\">EcoFry technology<\/a>: they have a closed case that fries vertically. The product enters from the top and leaves from the bottom, without having to open the fryer to remove the product. For this reason, our machines &#8211; which are characterized by not emitting smoke or odors &#8211; also manage to carry out the frying process, reducing electricity consumption by 24%, frying time by 27% and oil consumption by 37%.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What kind of products can I cook in QualityFry ventless deep fryers?&#8221; tab_id=&#8221;1635420497884-5a43003a-3544&#8243;][vc_column_text]QualityFry designed machines can fry practically any food that can be put into the input hopper of the QualityFry fryer. However, given the wide variety of products on the market, it is recommended to always test it in the fryer before adding it to the menu as it may be necessary to adjust times, quantity per serving, etc. Discover everything that can be cooked with QualityFry technology by clicking <a href=\"https:\/\/www.qualityfry.com\/en\/company\/quality-cooking\/\" target=\"_blank\" rel=\"noopener\">here<\/a>. Also, if you are a QualityFry customer, find inspiration and exclusive recipes in the <a href=\"https:\/\/www.qualityfry.com\/en\/login\/\" target=\"_blank\" rel=\"noopener\">Customer Area<\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can I fry french fries or fresh produce (not frozen)?&#8221; tab_id=&#8221;1635420963939-eca0ecb2-361c&#8221;][vc_column_text]Both fresh and frozen, sweet and savory products can be cooked in the QualityFry catering equipment. However, given that the fresh product generates a significantly higher amount of moisture during the frying process, it is advisable to introduce less amount of product per serving. In addition, the condensation can must be emptied more frequently. Discover everything that can be cooked with QualityFry technology by clicking <a href=\"https:\/\/www.qualityfry.com\/en\/company\/quality-cooking\/\" target=\"_blank\" rel=\"noopener\">here<\/a>. Also, if you are a QualityFry customer, find inspiration and exclusive recipes in the <a href=\"https:\/\/www.qualityfry.com\/en\/login\/\" target=\"_blank\" rel=\"noopener\">Customer Area<\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can I touch the outside of the QualityFry machine without burning myself?&#8221; tab_id=&#8221;1635421122290-65e5c1d9-926a&#8221;][vc_column_text]Yes, the QualityFry ventless deep fryer is protected enough to be able to touch its exterior without any risk.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Why are QualityFry ventless deep fryers energy efficient?&#8221; tab_id=&#8221;1635425409609-66cdb568-a914&#8243;][vc_column_text]Thanks to constant innovation and research, at QualityFry we have developed the unique and exclusive EcoFry System, which minimizes the ecological footprint and improves energy efficiency. With QualityFry you will save 24% in electricity consumption, you will shorten frying times by 27% and reduce oil consumption by 37%. Healthier and higher quality frying guaranteed. Find out more about EcoFy technology by clicking <a href=\"https:\/\/www.qualityfry.com\/en\/company\/ecofry\/\" target=\"_blank\" rel=\"noopener\">here<\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What kind of materials are QualityFry ventless deep fryer made from?&#8221; tab_id=&#8221;1635425536655-9fd87f35-b6fe&#8221;][vc_column_text]All materials used by QualityFry comply with COMMISSION REGULATION (EU) No 10\/2011 of January 14, 2011 on plastic materials and objects intended to come into contact with food. We work with approved suppliers subject to strict controls by our Quality Department.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Who endorses EcoFry technology without smoke and odors and reduced oil consumption?&#8221; tab_id=&#8221;1635425749659-2a723ba9-f3bb&#8221;][vc_column_text]Any new design developed at QualityFry has been subjected to exhaustive tests in international reference laboratories that prove that our machines significantly reduce odors, smoke emission, and oil consumption.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What kind of certifications does QualityFry have?&#8221; tab_id=&#8221;1635425674824-5558a8d6-4fc0&#8243;][vc_column_text]QualityFry&#8217;s commitment to quality has led us to obtain numerous certifications and awards that recognize us as an innovation, research and development company. In addition, we annually submit to the strict audits of internationally recognized entities such as SGS or NSF that certify the robustness of our implemented quality management system, and whose result allows us to standardize all our processes and the maximum rigor in controls of quality made to our products. All of our products comply with the CE marking.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Why is QualityFry catering equipment safe?&#8221; tab_id=&#8221;1635426000051-b924a05b-6a25&#8243;][vc_column_text]The ventless deep fryers designed by QualityFry are closed and cook with a very low concentration of oxygen, guaranteeing safety. In addition, they have a double safety control: a probe that controls the oil temperature and an automatic disconnection mechanism for the electrical resistance.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What does it mean that QualityFry catering equipment is Plug &amp; Play?&#8221; tab_id=&#8221;1635426100892-5e5a36de-dcbd&#8221;][vc_column_text]The catering equipment designed by QualityFry is Plug &amp; Play because they are prepared to be installed in different locations thanks to the fact that they only need a power outlet, their autonomy and their reduced dimensions.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_column][\/vc_column]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; css=&#8221;.vc_custom_1635418721317{padding-top: 120px !important;padding-bottom: 250px !important;background-image: url(https:\/\/www.qualityfry.com\/wp-content\/uploads\/2021\/10\/iQ1000-FAQ-okok.png?id=24810) !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221;][vc_column][vc_column_text css=&#8221;.vc_custom_1614177759524{padding-left: 150px !important;}&#8221; 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